Jitas' Privacy Policy

Jitas is a trusted online gaming platform in Bangladesh. We believe that protecting every member's privacy is a core responsibility. This Privacy Policy explains in detail how Jitas collects, stores, and uses your personal information.

By registering on the Jitas platform, playing games, or using any of our services, you are deemed to have agreed to this Privacy Policy. Please read it carefully before registering.

Jitas' Privacy Policy is built in accordance with international data protection standards. We are committed to full transparency — you will always know exactly what we do with your information.

Jitas collects two types of information from you — data you provide directly and data collected automatically. Each category is explained in detail below.

In addition to the above, Jitas may track your browsing behavior through cookies and similar technologies. This is covered in detail in the Cookies Policy section.

• Information provided directly through the registration form.
• Information automatically recorded during your use of the platform.
• Documents and images uploaded during the KYC process.
• Information provided when contacting our support team.
• Information provided through participation in promotional offers.

Jitas uses your information only for specific, legitimate purposes. We never use your data for unnecessary or unrelated activities. The key purposes are outlined below:

• Account Management: To ensure the security of registration, login, and your account.
• Transaction Processing: To process deposits and withdrawals quickly and securely.
• Identity Verification: To complete the KYC process for fraud prevention and anti-money laundering compliance.
• Gaming Experience Enhancement: To recommend games and offers based on your preferences.
• Support Provision: To answer your questions and resolve issues.
• Legal Compliance: To comply with applicable laws and regulations.
• Responsible Gaming: To identify signs of addiction and provide timely support.

Jitas does not sell your personal information to third parties as a matter of policy. However, limited data sharing may be necessary in certain specific circumstances:

• Payment Processors: With authorized payment gateways to complete transactions.
• Legal Authorities: In response to a court order or valid legal process.
• Security Agency: To assist in investigating fraud or unlawful activity.
• Technology Partners: With service providers essential to operating the platform.

Jitas uses industry-leading technology to protect your information. Our security operates across multiple layers, providing strong protection against hackers and unauthorized access.

• SSL/TLS Encryption: All data transmission is secured with 256-bit encryption.
• Two-Factor Authentication: An additional layer of security for account logins.
• Firewall Protection: Prevention of unauthorized access at server level.
• Regular Audits: Security reviews conducted by third-party experts.
• Data Masking: Sensitive information is partially masked.
• Secure Data Center: Data stored in a controlled environment with physical security measures.

While we maintain the highest security standards, no internet transmission can be guaranteed 100% secure. We strongly encourage you to keep your password confidential and avoid logging in on other people's devices.

Jitas uses cookies to enhance your experience and analyze platform performance. Cookies are small text files stored in your browser.

You can delete or disable non-essential cookies at any time through your browser settings. Note that disabling certain cookies may limit some features of the platform.

Jitas retains your information only for as long as necessary. No data is kept beyond what is required. Retention periods vary depending on the type of information:

• Account Information: At least 5 years after account closure (as required by law).
• Transaction Records: Up to 7 years in compliance with financial regulatory guidelines.
• Gaming History: For the duration of active account use and 3 years after closure.
• Support Conversations: 2 years after issue resolution.
• Cookie Data: Session cookies are deleted when the browser closes; persistent cookies last up to 1 year.

Jitas believes every member should have full control over their own information. You can exercise the following rights at any time:

To exercise these rights, contact our support team. We will respond within 30 days of receiving your request.

Jitas strictly does not provide services to anyone under 18. Age is verified at registration and reconfirmed during the KYC process.

• No one under 18 years old can open an account.
• We do not knowingly collect information from minors.
• If any data belonging to a minor has been collected inadvertently, it will be deleted immediately.
• If parents have any concerns, they can contact our support team and we will act promptly.

Jitas may update this Privacy Policy from time to time. Changes may occur due to service improvements, legal requirements, or technological updates.

• If significant changes are made, you will be notified in advance via your registered email or SMS.
• The effective date of the updated policy will be displayed at the top of the page.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• If you object to any policy changes, you will have the option to close your account.

To view any previous version of the policy, please contact our support team. We keep records of all prior versions.

For any questions, requests, or complaints regarding our Privacy Policy, please contact our Data Protection Team. We are always here to help.

We aim to respond within 30 business days of receiving your request. Complex cases may take a little longer, but we will keep you updated at every step.